Onsite Services

There are times when your IT problems cannot be fixed remotely and that is when you can count on our support team to visit your site and get you operational again. Our onsite IT support service is designed to give you access to skilled support specialists when you need them.

 Onsite support tasks vary, and our engineers can visit you to:

  • Install new computers
  • Configure and install network equipment such as routers, firewalls, and network switches
  • Maintain your existing IT systems by carrying out proactive and preventive tasks
  • Update all relevant hardware and software
  • Troubleshoot and resolve complex hardware issues

These activities can be done:

  • On a regular schedule of planned proactive visits
  • On an ad-hoc basis when you feel that you need an IT support resource
  • To provide cover at particularly busy periods, such as year-end
  • In an emergency visit, when things go wrong, and you need immediate help